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FAQ Why should I buy from Hipandhype? We consistently place an emphasis on delivering high quality services with lowest possible price. Our price is absolutely unbeatable. On top of our lowest price that we provide to our customers we also offer our wholesale customers 20% off. What is your return policy? If you are not satisfied with your purchase, for any reason, hipandhype will exchange or refund your money (no question asked). You may return merchandise by mail within 20 days for exchange or full refund. Please visit our website and click on "Return" on top menu to fill out the return form upon returning any items. When Will I Receive My Order? We currently operate on a 3 - 6 business day maximum production time from the date your order is placed. Our standard business days are Monday thru Friday, except on holidays. The time in transit once your order has been produced can be anywhere from 1 day to 4 days. We also offer second day delivery for your convenience Who Can Buy Wholesale? Anyone! We do not set any guidelines or limit for our customers. With over thousands of items choose from, we are confident that you will find the designs for your targeted group. What method of shipment do you offer? We offer two shipping options: -UPS ground shipping. This method of shipping is free and you won’t be charged. -Second day Air shipping. This method of shipment is fast and will be added to your total at the end. You will be provided with a tracking number as soon as your order has been processed and shipped How secure is your website? We respect and are committed to protecting your privacy to full extend. We offer 128 bit SSL (secure page) for any information that you provide us. Also we do not keep any credit card number on file and after processing any order the card number will be erased. Your email address will be encrypted to prevent any misuse by anyone or any organization.